Design Thinking Syllabus

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Introduction

Pre-Requisites: No Prerequisites required.

Course Description

Overview of design thinking process, empathize, human centered design (HCD), defining or analyzing, ideation and prototyping, testing and validation.

Course Objectives

1. To impart knowledge on design thinking process for understanding complex designs.

2. To provide design skills to analyze design thinking issues and apply the tools and techniques of design.

3. To inculcate attitude to solve societal problems using design thinking tools.

Course Outcomes

After successful completion of this course, the students will be able to:

1. CO1: Demonstrate knowledge of design thinking process

2. CO2: Apply design thinking techniques to design relevant products/services for a customer base.

3. CO3: Apply human centered design (HCD) methodology for product or service design.

4. CO4: Apply ideation techniques for developing innovative products or services for a specific target market.

5. CO5: Perform the steps to gain practical knowledge of prototyping, testing and validation.

Detailed Syllabus

Unit I: Overview of Design Thinking Process (9 Periods)

Design Thinking Process: Business context of innovation for applying design thinking, two models of design thinking, phases of design thinking, correlation with other philosophiesIntroduction to design thinking: Definition, Origin of design thinking, Importance of design thinking, Design vs Design thinking, Problem solving, Understanding design thinking and its process model, Design thinking tools.

Human-Centered Design (HCD) process - Empathize, Define, Ideate, Prototype and Test and Iterate or Empathize, Analyze, Solve and Test.

Unit II: Empathize (9 Periods)

Design thinking phases, How to emphatize, Role of empathy in design thinking, purpose of empathy maps, Things to be done prior to empathy mapping, creation of user personas, customer journey mapping, How might we questions. (9 Periods)

Unit III: Analyze Or Define (9 Periods)

Root cause analysis, conflict of interest, perspective analysis, big picture thinking through system operator, big picture thinking through function modeling

Unit IV: Solve Or Ideate (9 Periods)

Silent brainstorming, metaphors for ideation, CREATE and What-If tool for ideation, introduction to TRIZ, Inventive principles and their applications

Unit I V: Test (Prototyping and Validation) (9 Periods)

Prototyping, Assumptions during the design thinking process, Validation in the market, best practices of presentation

UNIT V: Design Innovation

Benefits of iteration in the design thinking process, taking the idea to the market, introduction to innovation management in a company

Total Periods: 45

Textbook

1. Dr. Bala Ramadurai, “Karmic Design Thinking”, First Edition, 2020.

Reference Books

1. 101 Design Methods: A Structured Approach for Driving Innovation in Your Organization by Vijay Kumar

2. Human-Centered Design Toolkit: An Open-Source Toolkit To Inspire New Solutions in the Developing World  by IDEO

3. This is Service Design Thinking: Basics, Tools, Cases by Marc Stickdorn and Jakob Schneider

4. Ulrich, Karl T. Design: Creation of artifacts in society. Karl T. Ulrich, 2011.

ADDITIONAL LEARNING RESOURCES

1. https://www.interaction-design.org/literature/topics/design-thinking

2. https://www.interaction-design.org/literature/article/how-to-develop-an-empathic-approach-in-design-thinking

3. https://medium.com/dc-design/what-is-human-centered-design-6711c09e2779

4. https://think.design/user-design-research/user-testing/

Lesson Plan

Name of the Subject: Design Thinking

Class & Semester:

Name(s) of the faculty Member(s):